ONLY COMPLETE THE FORM BELOW IF THE UNIT WAS PURCHASED AFTER 1st SEPTEMBER 2015.
As per our Lifetime Warranty products are guaranteed, by Yealink (UK) Limited until 12 months after the end of life announcement for that model.
This warranty covers manufacturing faults and component defects. It does not cover wear and tear or problems associated with the network or platform it is connected to.
This Lifetime Warranty excludes the following products:
- T18P,T20P,T20PN, T22P, T22PN, T26P, T26PN, T28P, T28PN, T32G, T32GN, T38G, T38GN, EXP38, EXP39,YHS32 and all VP Series units
- All Spare Parts including but not limited to : Network Cable (Cat5), Base Stand, Handset, Handset Curly Cord, Power Supply Unit (PSU)
We will replace any telephone sent to us within the warranty period but we reserve the right to charge for items that we consider replaceable due to wear and tear.
We will replace your IP Phone if the product suffers from a manufacturing fault or component defect, provided that the warranty seal has not been broken. In the event that a model has been discontinued, any replacement would have equivalent or better features.
When returning a faulty unit to us please first complete and submit the on-line warranty return form below. We will then email you a warranty returns number (RMA) which must be sent with the returned item to:-
Yealink (UK) Limited, Pennine House, Salford Street. BURY. BL9 6YA
This warranty is in addition to any statutory rights.
ONLY COMPLETE THE FORM BELOW IF THE UNIT WAS PURCHASED AFTER 1st SEPTEMBER 2015